I logged in Box and clicked the "+" sign to add a new Google Doc. However I found once the Google doc is created, I can NOT delete it. The "Trash" option is gone when click on the google doc. I can't move it to another folder within my Box drive neither.
Any suggestions?
Hi there,
Welcome to Box Community and I’m here to help!
Did you check if the file was uploaded in a shared folder? If so, you may contact the Owner to help you delete the file.
Hope it helps!
It is not shared folder. It is just a normal folder in my box account. However once Google doc is created, the remove option.is not available for it. The other files under the same folder are fine which still have remove option to delete it.
I have the same issue. I am the owner of a Google Doc file in a folder that I also own and I can't delete the Google Doc. Please provide instructions on how to delete a Google Doc from a folder.
360497915707, did you mark this as "Answered"? It does not seem to have a viable answer.
Same issue here but with a Google Sheet.
I found out you have to "unlock" the file first, then refresh the page, then you can move or delete. when the spreadsheet is created it automatically "locks"
unlock feature is located in the vertical 3 dotted menu for each file.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
