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Question

How to Convert Member to External User

  • May 23, 2025
  • 1 reply
  • 13 views

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I have a licensed seat Member for my enterprise being occupied by a third party that I would like to have migrated over to External User along with current access rights - how can I do this.

Thanks!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi BT Box Admin,

Welcome to the Box Community!

This would be something our Product Support team would like to investigate with you and may require specific account information. 

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Kindly check your email for details and updates.

Best,
Ann