How to contact Customer Support of Box.com?

Hi Roy, 

Welcome to Box Community and glad to help! 

We offer various channels (i.e. Community forum, email, chat and/or phone support)  where you could communicate with our Support team for assistance. 

And your ability to use them varies depending on your Account tariff. (https://support.box.com/hc/en-us/articles/360043693474-Box-Product-Support)

Meanwhile, let us know if you have questions and we'd love to assist. 

Thanks for posting! 

My Account has said that I am almost at my storage limit. No matter how much space I clear, my storage capacity never changes. I have gone into my trash and deleted files completely from my account and it is not reflected in my storage capacity. It's a bit frustrating. THANKS
Vincenc Filipčič