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Question

How to clear deleted files cache?

  • May 22, 2025 4:32 PM UTC
  • 3 replies
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I've got my trash bin permanently deleted but my account says I'm out of space. How often does the trash bin purge the cache? Or is there a way to manually do it?

3 replies

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Hi there, 

Welcome to the Box Community! 

You may check your account as it has been updated. 

Thanks!

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Hello, I'm wondering what the answer is to this person's question as I am having the same issue. Box says that I'm out of space, so I cleaned up a lot of my files/folders and it's made minimal difference. I've emptied the trash, but notice that some folders show a higher file size than the files that are actually in the folders. 

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  • New Member
  • Dec 15, 2025 10:24 PM UTC

I’m having the same issue. Please help!

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