Skip to main content
Question

How to clear deleted files cache?

  • May 22, 2025
  • 3 replies
  • 18 views

Forum|alt.badge.img

I've got my trash bin permanently deleted but my account says I'm out of space. How often does the trash bin purge the cache? Or is there a way to manually do it?

3 replies

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community! 

You may check your account as it has been updated. 

Thanks!


Forum|alt.badge.img

Hello, I'm wondering what the answer is to this person's question as I am having the same issue. Box says that I'm out of space, so I cleaned up a lot of my files/folders and it's made minimal difference. I've emptied the trash, but notice that some folders show a higher file size than the files that are actually in the folders. 


  • New Member
  • December 15, 2025

I’m having the same issue. Please help!