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How to change the company name as a user?

  • June 12, 2026
  • 1 reply
  • 14 views
I

Hi,

Somehow, I accidentally linked my existing Box account to an organisation that had invited me to use Box. How can I unlink it so that I don’t have to go via that organisation’s portal to access my other folders on Box that have nothing to do with that organisation?
I’ve noticed that my profile has been linked to that organisation, but this wasn’t my intention. I can’t change the company myself in my profile. How can I do this?

Can that organisation also see my other folders that I’m not the administrator of?

Kind regards, 

Inge

Best answer by Rona Box

Hi ​@Inge, 

Welcome to Box Community, and we understand that you’ve been added to their organization by accident, we’d love to further assist! 

 

Thanks for bringing this into our attention. I’ve emailed you on how we should approach this request. Please reach out to your Box Admin and have him/her to submit this request instead. 

Requests like removing managed users should be initiated by Box Administrators. 

 

Thanks for posting, and we hope to sort this out soon! 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • Answer
    • June 12, 2026

    Hi ​@Inge, 

    Welcome to Box Community, and we understand that you’ve been added to their organization by accident, we’d love to further assist! 

     

    Thanks for bringing this into our attention. I’ve emailed you on how we should approach this request. Please reach out to your Box Admin and have him/her to submit this request instead. 

    Requests like removing managed users should be initiated by Box Administrators. 

     

    Thanks for posting, and we hope to sort this out soon! 

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