Hi
i'm just buy wrong packate I mean I want to buy individual plan. Because just want 1 user only. Can I change a packate.
Question
How to change packate
Hi Yuttakarn,
Welcome to the Box Community!
It seems you already have an open ticket for this issue with our Billing department, please continue working with them and check your email for updates.
Thanks for your patience and please comeback and let us know how it goes.
Would be nice if there was a solution posted for this question. Is the answer to open a ticket and do a negotiation dance?
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