Hello, I am trying to figure out how to reset the MFA phone number we have set up as the phone number is no longer active. I can't login to account to change the phone number.
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Hi Charlene,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
Why would you make this such a big secret? Why not just post the reply here? So many people ask this question and no answers. I need to change my number where and how?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.