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Question

HOW TO ADD AN EXTERNAL USER?

  • May 23, 2025
  • 1 reply
  • 117 views
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I NEED TO ADD AN EXTERNAL USER, BUT ONLY THE OPTION TO REGISTER MANAGED USERS APPEARS.

    1 reply

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    Hi Nelson,

    Welcome to the Box Community, I'm happy to help!

    Adding business partners, customers, or consultants to your Box account does not require taking action in the Admin Console – you can simply add them as collaborators to a folder; they will receive an email notification of your invite and once they accepted, they will be able to access the content you shared.

    Check out this article on how to invite collaborators into your folders: https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators

    Thanks for posting and let us know if you have questions!

    Regards, 

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