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Dear Support Team,

I hope this message finds you well.

I am a system administrator at a company, and I would like to migrate data from a specific folder to another folder within Box.

However, due to the large amount of data, it is not feasible to manually copy or move the files.

Therefore, I would like to use Box Shuttle to perform a bulk data migration.
Unfortunately, I am unable to access Box Shuttle.

When I navigate to Admin Console → Integrations → Box Shuttle and click "Add," I am redirected to the Box homepage and cannot proceed with the addition.

Could you please advise me on how to properly add and access Box Shuttle?

Thank you very much for your support.

Kind regards,

Hi ​@kou

Welcome to Box Community and we’re glad to assist! 

I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting and we look forward in getting this sorted out very soon!


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