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Question

How to access a file

  • May 22, 2025
  • 1 reply
  • 2 views

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I have been sent a document via box. I have only been given a reference number. How do i access and download this file? 

1 reply

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Hi Sarika, 

Welcome to the Box Community!

When you receive a document via Box, it is usually in a form of either a "Shared link" or a Collaboration invitation and email notifications are sent.

Did you receive a notification in your email? Do you mind providing more information?

This will help out other members of the community to answer your question.