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How safe is Box and how much can I trust it?

  • May 23, 2025
  • 1 reply
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I run an online business and every important file is saved onto the Box drive. Should I make an offline copy of everything on a tangible drive in case anything ever happens to Box or my files? Are any of my files at risk of being deleted? Other than being hacked, am I at risk of losing files ever? What if Box ever shuts down as a company, what happens to my files? Is Box at risk of being hacked? 

    1 reply

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    Hi Maninder, 

    Welcome to Box Community and glad to help! 

    For detailed information on the security of Box's servers and services, please see our Security Overview.

    Box adheres to the highest industry standards for security so you can share, access, and manage your content with confidence.

    • Secure data centers: Your content is stored on enterprise-grade servers that undergo regular audits and are monitored 24/7
    • Redundancy: Files are backed up daily to additional facilities
    • All files uploaded to Box are encrypted at rest using 256-bit AES encryption.
    • For files in transit, we use TLS 1.2 encryption.
    • AD/LDAP integration: Enterprise edition customers can replace Box’s authentication mechanism with their own

    Box is also SAS70 Type II and Safe Harbor certified.

    If you have further questions about the information shared here, please reach out to your Customer Success Manager or Account Executive who will be able to provide you with the details you need.

    Here's the reference to this information and hope it answers your question! 

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