For some reason, the activation email seems to almost immediately expire for new users. In the admin console, how do I resend the email invitation? I've been deleting and recreating the account, but there has to be another way to tackle this.
Question
How do I resend the activation email?
Hi Admin,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Thanks for your patience!
Best,
I'm having the same issue. I invited one of our new hires to join our Box, but the invitation expired. Now I can't find a way to re-send the invitation.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.