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Question

How do I raise a case or contact an actual person from support

  • May 27, 2025
  • 1 reply
  • 14 views

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There are no options to contact support via the community and calls are automatically dropping

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Solenne,

Welcome to Box Community and glad to assist!

Looks like you have an issue you need to address with Box. Can you tell us more regarding this? 

We'd love to further assist!