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Question

How do I raise a billing ticket for my account?

  • May 23, 2025
  • 1 reply
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I have a credit amount due to overpayment by bank transfer and I want the amount returned to the same account where the transfer was made

    1 reply

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    Hi there,

    Welcome to Box Community and I’m here to help!

    To help with your payment/billing issue, please reach out to our Billing team using this link or email them directly using billing@box.com.

    Thanks for posting! 

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