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Question

HOW DO I PAY

  • May 23, 2025
  • 1 reply
  • 22 views
C
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I ONLY HAVE VISA, KEEP GETTING NON PAYMENT EMAILS, WHEN I HAVE MONEY IN MY MY ACCOUNT AS IS MONTHLY DIRECT DEBIT, PLEASE HELP TO AVOILD BLOCKING

    1 reply

    C
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    Hi there,

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

    You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".

    https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box

    https://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-Information

    Best,

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