Hi,
Our company's credit card details are loaded on to box.com but the payment hasn't been deducted. We have received an email to say there is an invoice outstanding but the Invoice itself has no bank details.
Please advise how to pay?
Thanks, Claire.
Hi Claire,
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.
Best,
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