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Question

How do I give my team access

  • February 2, 2026
  • 1 reply
  • 14 views

Hi I run a small company and just signed up our team for Box after migrating from another cloud storage provider. I’m the admin on our account, and I added my team members, but everyone can only see a blank box drive instead of all of our firm wide data. 

 

How do I add my users to the actual cloud storage structure? 

1 reply

Rona Box
  • Community Manager
  • February 5, 2026

Hi ​@Tylerb123

Welcome to Box Community, and we’ll help with your folder collaborations. 

 

You need to make sure that they have access to the said folders. For them to access the folder from their Box Drive folder, you start by sending a collaboration invite. 

 

 To invite someone to collaborate in a file or folder:

  1. Open the Share window. To do this, in your Box files view, hover over the row of the file or folder you wish to share.
  2. On the right, click Share.
    Share files
     
  3. The Share window opens.
    Invite Collaborators Highlighted
  4. In the Share window, under Invite People, click Add names or email addresses.
  5. Type a collaborator's name or email address.
    • As you type, Box anticipates your intended recipient and lists corresponding email addresses.  You can select the recipient you want, or continue typing the full email address.
    • When typing full email addresses, separate recipients by a horizontal space.
  6. Click the Invite as drop-down menu. Box displays a list of roles.
  7. Click the role you wish to assign to the collaborator.
  8. (Optional) In the Message field, type a message of up to 750 characters for the collaborator.
  9. Click Send.

To determine what permission to grant your users, please see this article

As soon as the users accept the invite, have them to log out and log in from Box Drive.

 

Hope it helps! Please let me know if you have questions.