I have deleted many files and emptied the trash, but the storage is still the same, please help I need more space.
Question
How do I get the space back free?
Hi Joanna,
Welcome to Box Community and glad to help!
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist.
Also, we did the same for Daddy Ar's.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.