How do I get the space back free?

my space is full too and i already deleted all my files

Hi Joanna, 

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

Also, we did the same for Daddy  Ar's. 

Hope it helps!