I previously used box within my document files on my laptop, without having to login to the website http each time.
I have a new laptop and no box folders are in my document files on my laptop.
I would appreciate assistance in this regard.
Thank you
Essie
👋 Hi
I believe this may be the Box Drive you're referring to. However, we can't be completely certain until we've reviewed the specific feature you're looking for.
I see that a ticket has already been submitted on your behalf, and our Product Support team is awaiting your response. Please check your email and reply to our support team for further assistance.
We look forward to having the functionality you need restored. 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
