Question
How do I enable the "Starter" subscription for my nonprofit? I have an access token
Hello, my nonprofit is validated from techsoup and I have an access token, but when I click on "get started", I am taken to my Bix dashboard with the free basic subscription, and if I try to upgrade, it is trying to charge me.
How can I fix this? Thank you
Hi Savannah,
Welcome to Box Community and glad to assist!
To help with your upgrade, please contact our Sales team via box.com/pricing and use our Live Chat function.
Thanks for posting!
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