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Question

How do i contact support by mail or chat?

  • June 25, 2025
  • 1 reply
  • 46 views

Hi, we just started an enterprise trail with our company and i would like to ask some questions. How do i contact support instead of using a public forum. 

1 reply

Rona Box
  • Community Manager
  • June 27, 2025

Hi ​@BigJJ

Welcome to Box Community and glad to assist! 

You’re welcome to reach out to support by submitting a case through this link. Based on your account type, you’ll be shown all available support options. 

If you’re left with just the community forums, please let us know so we could rectify this immediately. 

 

We’d love to hear back from you!