Skip to main content
Question

How do I change to ACH payment method

  • May 22, 2025
  • 2 replies
  • 103 views
Forum|alt.badge.img

When I try to change my payment method the only option is credit card, I don't see how to change to ACH

    2 replies

    Forum|alt.badge.img

    Hi William,

    Welcome to the Box Community!

    This would be something our Billing team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

    Thanks for your patience!

    Forum|alt.badge.img

    Hi France, please forward the response to my e-mail too, please. Thank you.

    Terms of ServiceAccessibility statement