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Question

How do I block Box WebApp from mobile devices

  • February 10, 2026
  • 1 reply
  • 46 views

How can I restrict Box WebApp from mobile devices (and not from Windows machines)?

We tried following the article below, but access is still granted. We also have SSO enabled for the Box tenancy.
Extending Device Trust WebApp restrictions for mobile devices – Box Support

1 reply

Rona Box
  • Community Manager
  • February 11, 2026

Hi ​@scanner_user

Welcome to Box Community, and we’re glad to help! 

Looks like you’ve already reach out to the Box Product Support team through email. Please keep an eye out, and someone will get in touch to you shortly. 

 

Thank you for the continued support in the community!