Hi there,
My predecessor left the company before I started my role. His handover notes were in Box. I see this message when I click on the Box link: This shared file or folder link has been removed or is unavailable to you. His email ID has been removed from our systems. How do I restore these files and folders?
Hi Kate,
Welcome to the Box Community!
If the owner of the link you are trying to access in Box has left the company, there is a possibility that his account has been deactivated/ deleted thus his contents are no longer accessible.
I would suggest reaching out to your admin and let them know of your situation. If his contents were deleted with his account, your admin would have to submit a request to Box product support to see if the account and his contents are still recoverable.
Best,
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