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Question

How can I request access to a folder/file that I don't know the owner

  • May 27, 2025
  • 2 replies
  • 107 views

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I can not find the box owner and I can not find box support contact either. How can I request access? 

2 replies

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Hi Isil, 

Welcome to Box Community and glad to assist!

Note that content sharing is initiated by the file or folder owner. I’m afraid Box team won’t be able to grant access to a certain file or folder.  

Thanks for posting!


  • New Member
  • September 17, 2026

Can you answer OP’s question though?

Assuming we don’t know who the owner is and our Company is very large. “How can I request access? “

 

Can Box not display who the Owner is so I can reach out to them? We don’t need a built-in access approval for the Box Folder like MS SharePoint - but at least the name or email of the owner should be displayed to we can reach out them directly.