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Question

How can I open a ticket to Box?

  • May 27, 2025
  • 3 replies
  • 9 views

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I have this error when trying to set up OKTA SSO and I can't find the way to open a ticket to Box support. 

3 replies

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zvz01HYTDJXH2W2TBA4B9XC2J81SH.pngi can't do anything but to post something to the community .


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Hi there,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thank you for posting!

Best,
Ann