How can I make files online-only on a Mac (so that files don't download on my hard drive and I don't have to log out of Box to clear the cache all the time)?

Hi Gabriel, 

Welcome to the Box Community, I'm happy to help!

It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.

Regards,

Try right-clicking on the downloaded content and instead of using Box's dropdown menu items, look near the top and you should see "Remove Download." This forces Box to remove the local copy, and return the file or files to online-only mode. You'll see that this is the case because they will now have a cloud icon with an arrow pointing down. You should instantly see your hard drive space return! You can do this with whole folders, too.

THANKS PATRICK!

I had this similar question....seems like an unnecessary extra step to reclaim HDD space. Is this how Box Drive for Mac is supposed to work because I don't believe that's the case on the windows side.

I dont have that option to choose "remove download"

dropbox desktop app is so easy to use, very user friendly. with dropbox you just right click on the file and choose "online only". I dont see that feature with box.com in order to reclaim file space on my computer's hard drive. If I go to the root folder of that particular file I see the option, but I don't see it if I right click on one individual file within a folder. Perhaps that could be added?

Thank you so much, Patrick!! I've been searching for a solution to this for ages!!! Sharing with my team now!