honestly, I have no idea how to do it - as an IT expert, I spent 30min now.
since nobody / no page is telling me how to
at least, can i have a support email address?
I run my own SaaS, so I understand you want to avoid churn customer.
but if you keep ripping me off, that must be the violation of my human right.
( i understand the hyper competition. but hiding such critical info from customer is totally different issue)
( btw, I do respect your CEO Aaron. for this reason, I feel very very sad)
update : i feel very very very very sad