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Question

How can I change my email address?

  • May 23, 2025
  • 2 replies
  • 20 views

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I want to change my email address to box-login with my personal box account.
But, I can't find the email setting on it.
Someone else can help me to solve this problem?

2 replies

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Hi Toshihiro,

Welcome to the Box Community! I'm happy to help.

To add an email address:

  • Click Add more emails.

  • Enter your new email address and click the Save button.

  • An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.

https://support.box.com/hc/article_attachments/360058929954/4399iDA71B9AB366B4014.png

To make a secondary address your primary address, click Make Primary button.If you do not see this option, it's likely your enterprise has a feature enabled that prevents users from changing their primary email address. In that case, you need to reach out to your primary admin for assistance.

To remove an address, click Remove.

https://support.box.com/hc/en-us/community/posts/360049182534-Change-Email-Address?page=1#community_comment_360012680793

https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail

Best,

 


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Thank you so much!