I am trying to transfer a bunch of files to box and those files appear in the "transfer" section of the box drive. They have a "pending" status after the file name and the uploading froze for some reason. Because of this I am not able to sync any file to box anymore. How can I just cancel those "pending files"?
Question
How can I cancel uploading for those files with "pending" status
Hi Yilun,
Welcome to Box Community and glad to assist!
Looks like you've already worked with our Support team to address your query.
Thanks for posting!
agree what is the answer????? I'd like to cancel only one of my many pending transfers.
Dropbox has much better functionality when it comes to desktop app usage
Box Support is notorious for NOT posting answers in threads! WE need this help and pay a lot of $$$ for your platform. Why not post the answer to help your customers??
Could someone at Box please answer this question? My recent upload seems to have broken Box and it is now in an endless cycle of trying to transfer and failing. How do you make it stop?
[Edit: I went through and deleted all directories in mac Finder on the Box server that were trying to upload one by one, and then restarted the Box app. Appears to have worked to break the cycle.]
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