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Question

Hide Collaborators-- also cannot find a way to contact support!!!

  • May 27, 2025
  • 1 reply
  • 10 views

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Why is there no way to contact support?!?!

 

Every time I check Hide Collaborators, and try to Save Settings, it refuses to save the settings and reverts to showing collaborators. I've tried 5 times on multiple devices with zero results.

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Casey, 

Welcome to Box Community and glad to assist! 

Only the Owner and Co-Owners of folders have the ability to "hide collaborators". 

For more details, please see this article.

Thanks for posting!