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Hi team, I cannot access a file in box folder that was shared with me.

  • May 23, 2025
  • 1 reply
  • 14 views
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Hi team, I cannot access a file in box folder that was shared with me. the owner of the file has left IBM last week. So the account might have got de-activated.

Could you help here to access this file as we need it weekly for reporting.

https://ibm.ent.box.com/file/1244820938544?v=PLG-GA-reports
file name - PLG - GA reports.xlsx

Last week I had worked on it. Today I noticed, I could not find this file, as the owner of the file has left IBM last Friday.

Thanks

Dhanaraj

 

    1 reply

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 23, 2025

    Hi Dhanaraj,

    Welcome to Box Community and happy to assist! 

    We would love to help address this issue with you, however your Box Enterprise has a designated team who could contact Box Premier Services. 

    At this rate, please get in touch with your internal helpdesk team for assistance. 

    Thanks for posting!


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