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Hi team, I cannot access a file in box folder that was shared with me. the owner of the file has left IBM last week. So the account might have got de-activated.


Could you help here to access this file as we need it weekly for reporting.


https://ibm.ent.box.com/file/1244820938544?v=PLG-GA-reports
file name - PLG - GA reports.xlsx


Last week I had worked on it. Today I noticed, I could not find this file, as the owner of the file has left IBM last Friday.


Thanks


Dhanaraj


 

Hi Dhanaraj,


Welcome to Box Community and happy to assist! 


We would love to help address this issue with you, however your Box Enterprise has a designated team who could contact Box Premier Services. 


At this rate, please get in touch with your internal helpdesk team for assistance. 


Thanks for posting!

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