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hi My disc shows full even though it is not full

  • May 23, 2025
  • 4 replies
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hi My disc shows full even though it is not full

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    Mine too is showing a wrong size. It says that is occupied in half while it is completely empty.

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    I have checked the box.com rating among other similar services. It has as low as 1.5 stars while six is the best. Do YOU see (administrator) how BAD it is?

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    I have send my request to run the script a while ago and nothing was done up to now.

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    Hi Erdi,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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