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hi My disc shows full even though it is not full

  • May 23, 2025
  • 2 replies
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hi My disc shows full even though it is not full

    2 replies

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    Hi Erdi, 

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To check log in to box.com> Account Settings> Used Storage. 

    Also, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

    Hope it helps! 

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    hi My disc shows full even though it is not full

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