Tell support that you're not on an individual plan - this is a 3 user Enterprise account, Enterprise ID# is 1178793174. This has to come from you, it'll get kicked back if I send it.
Question
Help with support
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.