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Question

Help with adding a Member - Error: Email already used in a Box account but not associated with an enterprise

  • May 27, 2025
  • 1 reply
  • 67 views
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I am trying to set up a new Box account and add members that already used the platform.  Error message is:  Email already used in a Box account but not associated with an enterprise

    1 reply

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    Hi Barry, 

    Welcome to Box Community and glad to assist! 

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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