Skip to main content
Question

HELP - Trying to Log into Account - 6-Digit Issue

  • May 23, 2025
  • 1 reply
  • 31 views

Forum|alt.badge.img

Hello,

 

Attempting to login to my account, but it requires the 6-digit code to access. However, my app is not sending the code. Can you reset my account? 

1 reply

Forum|alt.badge.img

Hi Molly, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!