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Question

Help to restore missing files and folders

  • October 10, 2025
  • 1 reply
  • 47 views

There are missing folders from a folder. I'm the admin and have done a search but can't find them. How do I contact Box Support for help to restore the last version  of the folder?

1 reply

Rona Box
  • Community Manager
  • October 10, 2025

Hi ​@MDadmin

Welcome to Box Community, and we’re glad to assist! 

It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email. 

 

Thanks for posting!