Skip to main content
Question

Help on identifying the owner of a box link

  • May 22, 2025
  • 1 reply
  • 5 views

Forum|alt.badge.img

I received a Team meeting invite which included multiple people within our global company, when I clicked on the box link it showed this errorBOX1_yyhn9k982U-dfbBSxJwsjQ.png  BOX1_tkqQJl1w7yNvwH4jFr_PBQ.png

This is the list of box addresses and I have no access in this case how do I even request a invite or request if I can not identify the owner 

1 reply

Forum|alt.badge.img

Hi Melody,

Welcome to the Box Community! I'm sorry for the confusion. Happy to help.
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates. 
 
Best,