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Question

help me get back my deleted files from the thrash

  • May 22, 2025
  • 1 reply
  • 15 views

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I just need to recover files that have been deleted from the thrash

1 reply

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Hi Muhaimin, 

Welcome to the Box Community!

I understand that you have deleted items in your Trash that you need to recover. The 14-day grace period during which Product Support can recover your content is currently applicable for any paying customers. I've checked your profile and I see that you have a Personal Free account with Box so I'm afraid that this recovery grace period does not apply to your type of account.

For more details about your Box Trash, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

Best regards,