Hello Box Support,
since the latest Box Drive update (2.2.2026), multiple users in our company are experiencing the following issue:
Issue description:
When working with .xls / .xlsx files stored in Box Drive (desktop application) and opening them in Microsoft Excel (desktop), the file is re-saved and its “Modified” timestamp updated, even if:
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no changes are made to the file,
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the file is only opened and closed.
This behavior did not occur previously.
Questions:
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Is this a known issue or regression in the current Box Drive version?
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Is this related to metadata handling or file locking behavior between Box Drive and Microsoft Excel?
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Are there any workarounds or configuration options to prevent re-saving files when no content changes occur?
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Is there a planned fix, or is a rollback to a previous Box Drive version recommended?
Thank you for your assistance.
Best regards,
Ondřej Papoušek