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HELP! Contents Within File All Deleted

  • May 23, 2025
  • 1 reply
  • 11 views

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I opened up one of my folders and all my subfolders and files are now gone. I work in that folder daily and there are now only a few PDF's that I don't think were ever in that folder. Also, the date on the folder is from 4 months ago which also doesn't make sense. Some background context: in the morning, before I discovered this issue, I logged in and out of box because I added a new domain to box a couple days before so that I could become an admin. Please let me know how I can get my files back. Thank you! 

1 reply

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Hi Darren,

Welcome to Box Community and glad to assist!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!