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Question

Help!

  • May 23, 2025
  • 2 replies
  • 7 views

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I want to clean my box.com available space. Files was deleted but still shows 3.4GB used. Is it a bug? Guide me solution please!!!

2 replies

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Hi there,

Welcome to the Box Community!

Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

Let me know if you have any further questions.

Thanks!


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Is there a way for me to take care of it, without having to contact you guys?