Hello, I need help from box support team to update primary admin for our company box account. Current primary admin has left the company and we need to reassign the role. Thank you.

Hello Box Support, our current primary admin [Name, Email] has left the company. We request to reassign the primary admin role to [New Admin Name, Email]. Please advise on the next steps and required verification.
Would you like me to polish this into a more formal business tone, or keep it simple and direct?
 

Hi ​@kamuS,

Welcome to Box Community and glad to help!

We've created a new case and a member of our team will contact you through email so please keep an eye out. 

Thanks for posting!

Hi ​@Lisa291Ham,

Welcome to Box Community and glad to help!

We've created a new case and a member of our team will contact you through email so please keep an eye out. 

Thanks for posting!