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Hello, I need help from box support team to update primary admin for our company box account. Current primary admin has left the company and we need to reassign the role. Thank you.

  • January 1, 2026
  • 1 reply
  • 44 views

Hello, I need help from box support team to update primary admin for our company box account. Current primary admin has left the company and we need to reassign the role.

Thank you.

Best answer by Jill

Hi ​@kamuS,

 

Welcome to Box Community and glad to help!

We've created a new case and a member of our team will contact you through email so please keep an eye out. 

 

Thanks for posting!

1 reply

  • Box Employee
  • Answer
  • January 2, 2026

Hi ​@kamuS,

 

Welcome to Box Community and glad to help!

We've created a new case and a member of our team will contact you through email so please keep an eye out. 

 

Thanks for posting!