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Question

HEIC files from Iphone

  • May 22, 2025
  • 8 replies
  • 7 views

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How do I uppload a picture from Iphone to BOX without it becoming a HEIC file?

8 replies

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Hi Inger, 

Welcome to the Box Community!

Can you check on your phone setting and follow these steps?:

  • Scroll down to "Camera," tap "Formats" and pick "most compatible" for JPEG and then try uploading your photos again.

They should upload on JPEG format after you've completed the steps above.


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Hi France!
Thanks for the tip.
It works for all pictures i take AFTER I made the setting, but for all my 10 000 old pictures, it does not.
So I guess my question remains, how to upload old pictures from Iphone as jpeg files.....


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I have the same issue? What about pics from before you make the settings change???


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I have the same question, 

Is there any way you can upload old pictures in JPEG format instead of HEIC?


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has box support answered this question yet? 

 


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If you start from Photos, "Select" the images you want to upload, click Share, then select Box, the images will be uploaded as .jpg


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All of the above camera settings were set in iPhone but he new Capture Widget seemed to upload HEIC files. Is there a code issue with the widget?

 


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Mozart Lee
  • 1 year ago
 

If you start from Photos, "Select" the images you want to upload, click Share, then select Box, the images will be uploaded as .jpg

How do you upload more than 10 at a time?

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