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Having trouble transfering ownership to a colleague

  • May 27, 2025
  • 1 reply
  • 7 views

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Hey there, I currently am the owner of a single file because I created it and recently added 2 colleagues as "collaborators" to the file. They are currently set as "editors" and one of them needs to be an owner. When I went to the drop-down menu under Permissions, I only get 2 options which is editor or viewer (view screenshot for visual aid)

How do I set them as an owner? Please advisekbfiI-cnME2bxUncY5-usPLWQ.png

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Simon, 

Welcome to Box Community and glad to help! 

Let me open a new ticket for our Product Support team to assist. You will receive an email and please keep an eye to your email. 

Thanks for posting!