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Question

having trouble adding email address

  • May 23, 2025
  • 1 reply
  • 25 views

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I am trying to  change my primary email address.  I have tried to add the address under link email, but am getting the following error.  Unclear how to verify as admin

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1 reply

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Hi Karen,

Welcome to the Box Community and thanks for your post in the forum!

Have you checked out this article about Domain Management, Verification, and Auto Enrollment (https://support.box.com/hc/en-us/articles/4408619650579-Domain-Management-Verification-and-Auto-Enrollment)?

This may be relevant to your problem with the next steps!