I am unable to download items also noticed I now have a box asking me to upgrade my plan but I am using an enterprise account
Question
Having issues downloading items
Hi there,
Welcome to the Box Community!
If you are encountering problems downloading files from your Box account, we recommend you try
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer or network
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this)
- Disabling any plugins on your browser
Thanks!
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