Skip to main content
Question

【haven't solved】 Changed mobile number and cannpt access 2FA to login

  • May 27, 2025
  • 1 reply
  • 10 views

Forum|alt.badge.img

I have asked the following query but have not been able to resolve the issue.

Colleague changed mobile number and can not access 2FA to login – Box Support

MY REQUEST  : Could you tell me the email adress or contact form to" Box Product Support"?

I cant find that so I couldnt contact to support.

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

>Rona

thank you for your reply.

Have you sent ticket?  where can I check? I serch around but I couldnt find.

Sorry for asking for advice on everything. But my colleague have been having trouble for over a month.