I downloaded your mobile app for my android phone, and have not received my additional 10GB of space for my account. Please help.
Question
Haven't received additional 10GB for downloading mobile app
Hi Randy,
Welcome to the Box Community! I'm happy to help.
I understand that you have not received the additional storage for downloading and installing the Box mobile app. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this with you.
Best Regards,
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